Fish Jerky

Enjoy our Fish Jerky Strips, a natural and healthy dog treat made exclusively in Australia from Australian sharks.

• All-Natural: Made without preservatives or additives, ensuring a pure and organic treat.
• Rich in Nutrients: High in protein and omega-3s, beneficial for combating allergies, dry skin, and joint pain in dogs.
• Chewy Texture: Suitable for dogs of all sizes, serving as an effective dental chew for smaller breeds

Sustainability Commitment:

• Sourced Responsibly: Derived from North Queensland Blacktip Sharks or Australian Gummy Sharks, caught using sustainable practices under Australian Fisheries Regulations.
• Species Conservation: No endangered sharks are used; the sharks are classified as "Least Concern" by the International Union for Conservation of Nature.
  Utilization of Leftovers: Made from fish leftover from human consumption, ensuring no waste.

Australian Quality:

• 100% Australian Gummy Shark: Caught and dried locally, known as "flake" in fish and chip shops.
• Sustainable Practices: Gummy shark is fully sustainable with a strictly monitored quota by Australian Fisheries.
• Our Gummy Shark is sourced and dried entirely in Australia. Known locally as "flake" in fish and chip shops, we exclusively use leftover portions to uphold sustainability practices. Gummy shark is classified as fully sustainable, with its quota rigorously monitored by Australian Fisheries.
• Made in Australia: Produced using 100% Australian fish.
  Single Ingredient: Contains no preservatives, additives, colors, added sugar, or anything else!

We offer FREE SHIPPING on Australian orders over $100 AUD.

FREE SHIPPING for international orders over $250 AUD. 

We're only a small business, we strive to process and dispatch orders within approx. 1-5 business days for domestic orders and allow up to approx. 2-5 business days for international orders to be dispatched. Please allow an additional approx. 5-12 business days for order to be dispatched during a sale & new launch period. International shipping is available and will be delivered approx. 10-20 business days after it has been dispatched.

All products are shipped via Australia Post. You understand that Australia Post is out of our control and you agree to their shipping terms.

We will email the tracking and confirmation number for you to follow up with the delivery. 

Please take care to enter the correct address details when you order. If a parcel comes back to us marked 'return to sender' the buyer must pay the same postage fee to get the item re-delivered to them again. 

Once your order has been placed, unfortunately we do not cancel/refund orders. If you need to make changes to your order, contact us ASAP and we'll see what we can do before your order has been dispatched.

What payment methods do you accept?
We accept major credit/debit cards (Visa, Mastercard, American Express) and PayPal for online payments.

Are your products safe for pets?
Absolutely! We prioritize safety and quality. Our products are made from pet-friendly materials and are rigorously tested to meet safety standards.

Can I return or exchange a product if it doesn't fit or my pet doesn't like it?
Yes, we offer a return and exchange policy. Please refer to our Returns & Exchanges Policy for detailed information.

Do you offer bulk discounts for large orders?
Yes, we provide discounts for bulk orders. Please contact our customer service team for more information and a customized quote.

How quickly do you process orders?
Orders are typically processed and dispatched within 1-5 business days. During busy periods, such as sales or promotions, it may take slightly longer.

Do you ship internationally?
Yes, we ship our products worldwide. Shipping costs and delivery times may vary depending on the destination.

What should I do if I receive a damaged or defective item?
We apologize for any inconvenience caused. Please contact us immediately with your order details and a photo of the issue. We'll arrange a replacement or refund promptly.

Are your treats suitable for pets with allergies?
We provide detailed ingredient lists for all treats we sell. If your pet has specific dietary needs or allergies, please review the ingredients carefully or consult with your veterinarian.

Do you offer gift wrapping or personalized messages?
Yes, we offer gift wrapping services and can include personalized messages. Please select these options during checkout or contact us for assistance.

How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Do you have a loyalty or rewards program?
Yes, we have a loyalty program where you can earn points for purchases and redeem them for discounts on future orders. Sign up on our website to start earning rewards.