We provide detailed sizing charts for our products, such as pet bowls and accessories. Please measure your pet according to these guidelines to ensure the perfect fit.

We accept major credit/debit cards (Visa, Mastercard, American Express) and PayPal for online payments.

Absolutely! We prioritize safety and quality. Our products are made from pet-friendly materials and are rigorously tested to meet safety standards.

Yes, we offer a return and exchange policy. Please refer to our Returns & Exchanges Policy for detailed information.

Yes, we provide discounts for bulk orders. Please contact our customer service team for more information and a customized quote.

Orders are typically processed and dispatched within 1-5 business days. During busy periods, such as sales or promotions, it may take slightly longer.

Yes, we ship our products worldwide. Shipping costs and delivery times may vary depending on the destination.

We apologize for any inconvenience caused. Please contact us immediately with your order details and a photo of the issue. We'll arrange a replacement or refund promptly.

We provide detailed ingredient lists for all treats we sell. If your pet has specific dietary needs or allergies, please review the ingredients carefully or consult with your veterinarian.

Yes, we offer gift wrapping services and can include personalized messages. Please select these options during checkout or contact us for assistance.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Yes, we have a loyalty program where you can earn points for purchases and redeem them for discounts on future orders. Sign up to the Barks & Perks Club to start earning rewards.